In retirement, the loss of autonomy, but also the lack of mobility, are important issues. Agirc-Arrco has understood this well by imagining, since 2021, a specially dedicated service to support them in fragile situations. The “Sortir plus” system was therefore created to help retirees aged 75 and over whose travel becomes more complicated over the years. It is therefore a question of offering them the support of a trusted person for their exits from daily life. How to take advantage of the “Go out more” system?

Agirc-Arrco, a supplementary pension scheme for private sector employees, offers its policyholders the “Sortir plus” scheme. Entirely designed to support people aged 75 and over in their daily outings, until 2023 it was payable through universal service employment checks (CESU), but is now fully covered by the supplementary pension fund, no matter your level of resources. It is possible to benefit from it at any time of the year by contacting an advisor on 0 971 090 971.

To request this service, it is best to contact this toll-free number one week before the first need to go out. The platform can be reached Monday to Friday from 8:30 a.m. to 6:30 p.m., excluding public holidays. After this first contact, your fragile situation (isolation, age, mobility) will be studied and a professional support service will be offered to you within the limit of a certain annual ceiling. Thereafter, you can contact your telephone advisor by telephone at least two days in advance to plan your outing.

During your discussion with the telephone advisor, the nature of your request will be examined. This will involve knowing whether it is a transported outing or not and observing the duration, as well as the distance to be covered. A specific support person will be assigned to you in a home help structure near you.

In addition, you can also book your outings online on the website. Through this intermediary, you will benefit from specific access after your first call. Thanks to the “Sortir plus” system, you have the ability to be assisted on foot or by car to go shopping, visit friends or family, go to the hairdresser, go to a restaurant, take a walk or still go to the doctor.

During your outing, the guide will pick you up at the indicated time to take you to your meeting place. The person has the option of waiting for you or staying with you. She then takes you home. As explained by Merci pour l’info, “the service is covered by Agirc-Arrco within the limit of an annual ceiling set at €300 in 2024”.

To benefit from the “Sortir plus” system, you do not have to pay any fees upfront or pay to the personal assistance service at the end of your support. According to Agirc-Arrco, “the 2024 envelope makes it possible to carry out on average 5 one-hour vehicle outings within a 10 km radius around the home or 10 one-hour outings on foot”.